How does the PMS integration work?

Connect your PMS and Torro takes care of everything — it automatically loads all your properties, reads your reservation data, and creates cleaning jobs the moment a checkout is confirmed. No manual setup, no data entry. If your PMS is not yet supported, send us an inquiry and we will notify you if we plan to add the synchronisation.

What happens if a cleaner reports a maintenance issue?

When a cleaner finishes a job, they can report issues or missing items directly from their mobile app. The report is instantly converted into a maintenance task and assigned to your maintenance team based on priority.

Can I customize roles and permissions?

Yes. Torro supports fully customizable roles — Cleaner, Maintenance, Manager, Admin, and more. Each role can be assigned specific permissions so your team only sees what is relevant to them.

Is there a mobile app for cleaners and maintenance?

Yes. Cleaners and maintenance workers use a mobile-first app to view their assigned jobs, follow checklists, start and finish tasks, and report issues. It is designed to be simple enough for anyone to use.

How is pricing calculated?

Pricing is progressive based on the number of apartments in your portfolio: €9 per apartment per month for the first 5 apartments, €6 per apartment per month for apartments 6–30, and €4 per apartment per month for every apartment above 30. VAT is not included.

Do you support multiple properties in different locations?

Absolutely. Torro is built for property managers with apartments spread across different buildings, neighbourhoods, or cities. The dashboard gives you a unified view across all locations.

What is the onboarding process?

Getting started is simple. Connect your PMS, create your team members, and Torro handles the rest — properties, jobs, and assignments are configured automatically. Most managers are fully operational within a day. Scale tier customers receive dedicated onboarding support.

No. Torro is not a PMS and doesn't replace one. It's the operations layer that sits on top of your PMS — it turns reservations into cleaning, maintenance and missing-items jobs, coordinates your team, and reports to owners.

Which PMS does Torro work with?

Torro syncs with Rentlio in real time. For other systems you can connect an in-house or simpler PMS through our configurable API adapter. Any reservation that flows through your connected PMS automatically creates the right jobs in Torro.

How does auto-assign work?

With one click Torro plans everyone's day using real travel times, next check-in deadlines, worker hours and same-building clustering, then shows you a preview before anything is confirmed. You can run it automatically each day and override any assignment.

Is there a mobile app?

Yes — an installable, role-based app. Cleaners see only their own jobs, addresses, checklists and guest info, and complete jobs with photos. Maintenance staff resolve issues with solution photos and notes.

Progressive per-apartment pricing starting at €9 per apartment per month — see the pricing section for the full breakdown.

Short-term rental operations platform

The operations layer between your PMS and your field team.

Torro turns PMS reservations into cleaning jobs, maintenance tasks, and owner-ready reports — so every property is guest-ready, every issue is tracked, and every owner stays informed.

See pricing

Sits on top of your PMS Live in minutes No setup fees

app.usetorro.com/manager

Good afternoon, Marina

Tuesday, 08.07.2026

Auto-assign today

Cleaning

Assigned 6/6

Maintenance

Open 1

Missing

Open 2

Cleaning

Old Town Studio

09:00 – 10:30 Radićeva 12

Cleaned by Ana R. · Verified by Marina

Checked

Cleaning

gap 3 days

Riva Loft 2B

11:00 – 12:30 Obala 5

Marco L.

Started 10:02

Cleaning

Marina View 4

13:00 – 14:00 Ribarska 22

Fran S.

Pending

How it works

How Torro flows

From a confirmed reservation to an owner-ready report, every step happens in one connected system.

Reservation syncs from your PMS

Cleaning job is created automatically

Auto-assign plans everyone's day

Team executes on mobile with photo proof

You check quality and report to owners

Everything in one app

Everything your operation runs on

Torro is a property management operations software — not a PMS. It sits on top of the PMS you already use and handles the work that happens after a booking.

Schedule & auto-assign

Plan the whole team's day and assign every job in one click.

Cleaning, maintenance & missing items

Three job types cover every task that happens between guests.

Dashboard & critical alerts

Live counts, plus a warning the moment something needs attention.

Mobile app for the field team

An installable app that shows each worker only their own jobs.

Checklists & photo proof

Property-specific checklists and completion photos on every job.

Cleaning check & cleaner quality

Review each cleaning and track a pass-rate per cleaner over time.

Owner, efficiency & payroll reports

Branded owner reports plus efficiency, payroll and insight reports.

Employees & HR

Roster, roles, permissions, absences, contracts and pay models.

Contractors & partners

Rate individual contractors and give partner companies their own login.

Laundry partners

Send linen orders to your laundry partners without leaving Torro.

Rentlio real-time sync + custom API adapter

Torro syncs with Rentlio in real time — with a safety poll so nothing slips through — and can connect an in-house or simpler PMS through our configurable API adapter.

See it in action

Your whole operation, in one place

From a one-click daily plan to owner-ready numbers — this is what your team actually uses.

app.usetorro.com/manager/schedule

Auto-assign preview

Wed, 09.07 · by route & availability

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Ana R.3 stops